SANTOS, Cecille de Guzman. Motivating and Critical Success Factors in the ISO 9001:2015 Implementation of the Provincial Government of Bulacan. International Journal of Multidisciplinary: Applied Business and Education Research, Malang, Indonesia, v. 3, n. 6, p. 1164–1176, 2022. DOI: 10.11594/ijmaber.03.06.19. Disponível em: https://ijmaberjournal.org/index.php/ijmaber/article/view/495. Acesso em: 13 feb. 2026.