[1]
X. L. D. . Mendoza, S. B. . Pichay, and J. B. Tadeo, “Utilization Of Modified SERVQUAL Model in Crafting Strategies Among Courier Services”, Int. J. Multidiscip. Appl. Bus. Edu. Res., vol. 4, no. 3, pp. 701–712, Mar. 2023, doi: 10.11594/ijmaber.04.03.03.