L. J. L. . Polingga-Villa, E. M. Aznar, E. J. F. Noceda, and J. R. Villa, “Community Satisfaction with Zamboanga City Jail Services: Toward a Trust Rating Index”, Int. J. Multidiscip. Appl. Bus. Edu. Res., vol. 6, no. 4, pp. 2070–2085, Apr. 2025, doi: 10.11594/ijmaber.06.04.34.