Mendoza XLD, Pichay SB, Tadeo JB. Utilization Of Modified SERVQUAL Model in Crafting Strategies Among Courier Services. Int. J. Multidiscip. Appl. Bus. Edu. Res. [Internet]. 2023 Mar. 18 [cited 2026 Feb. 10];4(3):701-12. Available from: https://ijmaberjournal.org/index.php/ijmaber/article/view/792