International Journal of Multidisciplinary: Applied Business and Education Research <p><span class="sentence corrected"><strong>Name</strong>:&nbsp; International Journal of Multidisciplinary: Applied Business and Education Research<br><strong>E-ISSN</strong>:&nbsp; <a href="" target="_blank" rel="noopener">2774-5368</a><br><strong>DOI</strong>:&nbsp;&nbsp;<a href="">10.11594/ijmaber</a><br><strong>Period</strong>:&nbsp; Monthly (Since 2021)<br><strong>Indexing and Abstracting</strong>:&nbsp;&nbsp;<a href=";hl=id&amp;authuser=3" target="_blank" rel="noopener">Google Schola</a>r,&nbsp; <a href=";from_ui=yes" target="_blank" rel="noopener">Crossref</a>,&nbsp; <a href=";search_text=ijmaber&amp;search_type=kws&amp;search_field=full_search" target="_blank" rel="noopener">Dimensions</a>,&nbsp; <a href="" target="_blank" rel="noopener">ROAD</a>,&nbsp; <a href="" target="_blank" rel="noopener">Scilit,</a> &nbsp;<a href="" target="_blank" rel="noopener">Garuda</a>,&nbsp; <a href="" target="_blank" rel="noopener">ICI Copernicus</a>,&nbsp;<a href="" target="_blank" rel="noopener">ScienceGate</a>, <a href="" target="_blank" rel="noopener">ISI Indexing</a>, <a href="" target="_blank" rel="noopener">Semantic Scholar</a>, <a title="IJMABER and EBSCO Agreement" href="">EBSCO</a> and others in progress<br><strong>Partnered</strong>&nbsp;<strong>with:&nbsp;&nbsp;</strong>ReviewerCredits&nbsp;and&nbsp;Publons<br><strong>Publication Guidelines:&nbsp;</strong>&nbsp;<a href="" target="_blank" rel="noopener">COPE Guidelines</a><br><strong>Publisher</strong>:&nbsp; <a href="" target="_blank" rel="noopener">Future Science</a>, Malang, Indonesia<br><strong>Founded:&nbsp; </strong>2020</span></p> <p><span class="sentence corrected"><strong>Article Processing Charges&nbsp; 45 USD / Papers.&nbsp;</strong></span></p> <p><span class="sentence corrected">International Journal of Multidisciplinary: Applied Business and Education Research is a peer-reviewed on a monthly basis that publishes full-length papers and fast review process.</span>&nbsp;<span class="sentence corrected">It is to enhance the dissemination of knowledge across the multidisciplinary community.</span>&nbsp;<span class="sentence corrected">We are particularly interested in papers relevant to all disciplines.</span>&nbsp;<span class="sentence corrected">The editorial board has kept receiving articles that address all areas. <strong>Topics: </strong><strong>Arts, </strong><strong>Business, Economics, and Management, </strong><strong>Current Events and Controversial Issues, </strong><strong>Education and Social Work, </strong><strong>Health Sciences, </strong><strong>Humanities, </strong><strong>Natural and Physical Sciences, </strong><strong>Social Sciences and Others Relevant Multidisplinary.&nbsp; </strong></span></p> en-US <p>Authors who publish with this journal agree to the following terms:</p> <p>Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a&nbsp;<a href="" target="_blank" rel="noopener"><em>Creative Commons Attribution</em>&nbsp;</a>License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.</p> <p>Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.</p> <p>Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (<a href="" target="_blank" rel="noopener"><em>See the Effect of Open Access</em></a>).</p> (Dr. Froilan D. Mobo) (Yeni Rizki) Thu, 23 Nov 2023 02:22:06 +0000 OJS 60 The Role of Employment Satisfaction Mediation on The Effect of Reward on Employee Performance <p>Employees are one of the most important elements in an organization. This study aims to determine the effect of rewards on employee performance through job satisfaction of non-PNS employees at the Kediri District Transportation Office. This research is included in qualitative research with 3 variables which are Reward, Performance, and Job Satisfaction. The sample used was 48 people with a sample determination using saturated non-probability sampling technique. The measurement scale used is the ordinal scale through the Likert scale with the respondent's answer score 1 to 5. The hypothesis testing in this study uses Partial Least Square Structural Equation Modeling (SEM) statistical analysis and descriptive analysis. The results of the study concluded that reward had no significant effect on employee performance. However, through job satisfaction, rewards have a significant influence on performance.</p> Ahsana Nadiyya, Hesty Prima Rini Copyright (c) 2023 Ahsana Nadiyya, Hesty Prima Rini Tue, 21 Nov 2023 22:13:50 +0000 Analyzing the Factors Affecting Case Disposition Efficiency in The Office of Quezon City Prosecutor’s Office <p>This study focused on the Quezon City Prosecutor's Office, aiming to understand the importance of efficient case disposition in the legal system. It used a comprehensive research approach, combining qualitative and quantitative methods to investigate various aspects of the prosecutors' work. The quantitative analysis highlighted the role of caseload volume, case complexity, and time management in case disposition efficiency. However, the qualitative component, based on conversations with prosecutors, provided valuable depth to their recommendations and emphasized the advantages of a centralized system. In conclusion, this research has broader implications beyond Quezon City and serves as a blueprint for legal system reform. It has the potential to enhance the effectiveness, efficiency, and fairness of the justice system, contributing to a safer and more orderly society.</p> Karpov B. Ablang, Jesrah Dian D. Caina, Princess E. Guardian, Joseph M. Torres, Bernandino P. Malang Copyright (c) 2023 Bernandino P. Malang Tue, 21 Nov 2023 22:17:47 +0000 Exploring the Role of Internal Audit: A Qualitative Study of Institutions in the Philippines <div class="chakra-portal"> <div id="chakra-toast-manager-bottom-right" style="position: fixed; z-index: var(--toast-z-index, 5500); pointer-events: none; display: flex; flex-direction: column; bottom: env(safe-area-inset-bottom, 0px); right: env(safe-area-inset-right, 0px);" role="region" aria-live="polite"> <p>This qualitative study delved into the complex role of internal audit practices in various Philippine institutions. The research aimed to illuminate the qualitative aspects shaping internal audit's importance. Ten participants from governmental bodies, private corporations, non-profits, and financial institutions were interviewed, providing insights into their experiences and challenges. The findings emphasized internal audit's pivotal contribution to transparency, accountability, risk analysis, and overall organizational effectiveness. Despite its importance, institutions faced challenges such as limited resources, hierarchical barriers, and the need for continuous professional development of auditors. Key qualitative themes emerged, highlighting internal audit's role in promoting organizational integrity and effectiveness. The study acknowledged its limitations but underscored the importance of strategic investments to overcome challenges. It suggested reorienting internal audit as a strategic asset integrated into decision-making processes. Recommendations included adequate resource allocation, fostering collaborative cultures, strategic risk analysis, continuous professional development, incorporating audit insights into decisions, and aligning practices with institutional culture. This study provided a nuanced understanding of internal audit's evolving role in the Philippine context. Its insights offer valuable guidance for enhancing internal audit practices across diverse institutions, bridging theoretical concepts with practical applications.</p> </div> </div> Abrian Joy Orencia Copyright (c) 2023 Abrian Joy Orencia Tue, 21 Nov 2023 22:22:29 +0000 Factors Affecting the Reading Abilities of Grade 7 Learners, Basis for an Action Plan <p>This study determined the factors affecting the reading abilities of Grade 7 learners of Castillejos Resettlement High School, Castillejos District, Schools Division of Zambales for the School Year 2022. The implemented distance learning modality was a great challenge in the teaching-learning process because of the limited assistance and guidance of teachers as the main facilitator in learning. After two academic years, when distance learning modality was implemented due to the Covid 19 Pandemic, the school year opened last August 22, 2022 with full implementation of in-person classes and schools have conducted reading pre-tests and screening tests with the use of Phil IRI <em>(Philippine Informal Reading Inventory). </em>The results in the conducted reading pre-test and group screening test pressed the necessity to find out the factors affecting the reading abilities of students in Grade 7 at Castillejos Resettlement High School. The researcher utilized a descriptive quantitative method of research and conducted a research questionnaire in gathering data as instrument which included respondents’ profile and perception of the learner- related factors, teacher-related factors and school-related factors. Likert scale, frequency and percentage distribution, Pearson Correlation Coefficient r and mean were used to scale the gathered data. The results revealed that the respondents, in general, strongly agreed that learner-related factors, teacher-related factors and school-related factors affected their reading abilities. Hence, there was <em>negatively low non-significant correlation</em> between the reading abilities and the factors affecting the reading abilities among students in terms of learner-related factors, teacher-related factors and school-related factors.</p> Marivic A. Diga Copyright (c) 2023 MARIVIC DIGA Tue, 21 Nov 2023 22:25:04 +0000 Understanding the Learner’s Course Completion in the New Normal: Graduation Cohort Analysis <p>The pandemic COVID-19 unveiled and magnified the various learning challenges experienced by learners which yield to learning gaps, losses, and higher dropout rates, especially in the tertiary level of education.&nbsp;&nbsp; With this, there is a need to investigate on how learners are able to complete their respective course programs in the new normal.&nbsp;&nbsp; This study attempted to understand the learner’s course completion through a graduation cohort analysis approach which is anchored on a quantitative-qualitative research design.&nbsp; Results uncovered that gender and residency of the learners are positively correlated to the length of their course completion.&nbsp; In addition, the course completion varies on the learners’ gender and residency.&nbsp; Furthermore, 79% of the learners were able to complete their course on-time with an average of 3.72 years and standard deviation of 1.09 years.&nbsp; Consequently, financial, mental-health, and lack of resources were the emerging reasons for the temporary discontinuation of their studies.&nbsp; Hence, these findings can be used as a basis for the Philippine Private Higher Education Institution to plan and implement an institutional learning recovery program.&nbsp;</p> Jay R San Pedro, Jocelyn Baniago, Cecilia Sy Copyright (c) 2023 Jay R San Pedro Tue, 21 Nov 2023 22:28:03 +0000 The Effect of Non-Cash Payments on the Money Supply in Indonesia During the Covid-19 Pandemic Period <p>The development of non-cash payments is predicted to have an effect on real money demand, not only in Indonesia. The use of electronic money in Indonesia itself continues to increase especially in the covid-19 pandemic and it supported by technological developments. The purpose of this study was to analyse the effect of non-cash payments on real money demand in Indonesia. The method used is Vector Error Correction Model (VECM) using secondary data from Januari 2019 to December 2022. The independent variable is the amount of money circulated by Bank Indonesia, and the independent variables used are the value of debit / ATM card transactions, credit cards, and e -money. The results indicate that in the long run debit cards and e-money have a significant negative effect on money supply, while credit cards have positive effect on money supply but it’s not significan. While in the short term, all variables debit cards, credit cards and e-money are not significant on money supply.</p> Siti Aisyah Tri Rahayu, Lukman Hakim, Hamas Faza Copyright (c) 2023 Hamas Faza, Siti Aisyah Tri Rahayu, Lukman Hakim Tue, 21 Nov 2023 22:35:56 +0000 Sadness at the Rainbow: Unraveling the Unheard Sentiments of Non-Binary Students <p>The number of individuals identifying as non-binary or genderqueer has significantly increased over time. This group experiences their gender identity as neither entirely male nor exclusively female; instead, they perceive it as a combination or a complete absence of binary gender identification that may evolve or remain consistent over time. Nevertheless, there is a limited amount of research focusing on the experiences of non-binary students, leading to common misunderstandings within their community. Consequently, this study sought to delve into the physical, mental, interpersonal, emotional, and spiritual experiences of non-binary students. To analyze the collected data, a qualitative approach, specifically a narrative research design, was employed. Three students from the Philippine Science High School - Ilocos Region Campus were chosen through snowball sampling to share their personal experiences as non-binary students. Based on the gathered information, it can be concluded that non-binary students in the PSHS-IRC community undergo a range of experiences that significantly affect their physical, mental, interpersonal, emotional, and spiritual well-being. It was observed that they struggle to form a positive self-image due to their dissatisfaction with their physical appearance. Additionally, their body dysmorphia, stemming from a dislike for their bodies perceived as too masculine or feminine, negatively impacts their mental health. Moreover, homophobia continues to disrupt their interpersonal relationships, as they often endure physical, mental, emotional, and spiritual abuse. Nonetheless, they still have support networks that provide ongoing assistance. Lastly, the results also indicate that their faith in Christianity has waned due to relentless verbal attacks from conservative individuals.</p> Eisen Jeremy Caluya, Nina Louchel Realin, Lanz Enrico Sabalburo, Karylle Anne Salazar, Chynelle Villostas, Dominic Patric G. Galdonez Copyright (c) 2023 Dominic Patric Galdonez Tue, 21 Nov 2023 22:40:16 +0000 Business Innovation of the Local Snacks Industry in Jember City, East Java <p>This descriptive qualitative research describes the findings in the field of innovation carried out by the souvenir home industry in Jember Regency, which includes product innovation, service/marketing innovation, and process innovation. This research was conducted in May 2022, with the target subjects being the owners of the local snacks industry. This study uses interviews, observation, and documentation techniques to obtain data on development of the number of local snacks industries, turnover, and regulations related to food/processing companies. The results indicate that the COVID-19 pandemic has threatened business continuity in the three local snacks industries due to decreased revenue and product sales and delays in product marketing and distribution. This indicates that product innovation can lead to easier production; product innovation is also important for effective marketing and, consequently, the company's financial performance. Therefore, business innovation needs to be done in the context of business development, especially local snacks products, so that they can compete with other local snacks household industries.</p> Sri Kantun, Retna Ngesti Sedyati, Tiara Tiara, Muhammad Asyroful Mujib, Jefri Rieski Triyanto Copyright (c) 2023 Sri Kantun, Retna Ngesti Sedyati, Tiara Tiara, Muhammad Asyroful Mujib, Jefri Rieski Triyanto Tue, 21 Nov 2023 22:46:58 +0000 Model of Strengthening Halal Branding as an Implementation of Wellness Economy for MSMEs in Jember Regency <p>The new lifestyle of the people that emerged as a result of the Covid-19 Pandemic which emphasizes the importance of a healthy lifestyle also influences economic and social activities in implementing the wellness economy. Healthy food can be traced from raw materials, processes, finished products and physical presentation to hygiene and in the concept of sharia it is called halal food which legally has a halal certificate. The purpose of this study was to identify MSMEs that already have halal certificates, analyze challenges and opportunities, analyze the effect of halal branding on sales, and formulate a model for strengthening MSME halal branding in Jember Regency. The method used is the Mix Method, beginning with a qualitative descriptive with secondary data collection, observation, and Focus Group Discussion (FGD). The results obtained are about 8, There are 764 MSMEs in Jember Regency and only 5% are halal certified. The minimum number of MSMEs that have halal certificates is because there are obstacles such as a lack of understanding of registration procedures, too many registration requirements, small businesses, time constraints.</p> Moh Adenan , Umi Cholifah , Susanti Prasetiyaningtiyas , Deasy Wulandari , N. Ari Subagio, Fajar Wahyu Prianto Copyright (c) 2023 Moh Adenan , Umi Cholifah , Susanti Prasetiyaningtiyas , Deasy Wulandari , Fajar Wahyu Prianto, Ari Subagio Tue, 21 Nov 2023 22:53:25 +0000 Comparison of the Reliability and Validity of Math Anxiety Scale with Different Scale Formats <p>The study compared the reliability and validity of the Math Anxiety Scale (MAS) in different scale formats: 5-point scale, checklist, visual analog scale, and 4-point scale. Specifically, it sought to assess the student’s level of math anxiety, determine the reliability coefficients of each scale format, test the concurrent validity against the standardized scale, and compare the extracted factors with the original MAS. The respondents were 67 students, a total enumeration from two sections of a laboratory school in La Trinidad, Benguet. The standardized MAS (5-point scale) was adopted and transformed into a checklist, visual analog scale, and 4-point scale. The tests were administered at three-day intervals. The findings indicated that students experienced a moderate level of math anxiety, with cognitive dimension substantially contributing to their anxiety. The visual analog scale demonstrated the highest reliability coefficient, followed by the 4-point scale, checklist, and 5-point scale, respectively. Concurrent validity analysis revealed that the visual analog scale exhibited the highest concurrent validity, followed by the 4-point scale and checklist, respectively. Based on the results, the majority of the students are experiencing a moderate level of math anxiety. Among the four scale formats, the visual analog scale provides the most reliable and valid responses to be used in measuring math anxiety among junior high school students with ages ranging from 11 to 13 years old.</p> Christony G. Duyapat, Jonabel Y. Lanote, Sarah L. Homiggop, Sharmaine B. Gamboc Copyright (c) 2023 Christony Duyapat Tue, 21 Nov 2023 22:58:18 +0000 Impact of Implementing Faith Deepening Activities Regarding the People's Experience of Faith in The Parish of Santa Maria Bunda Para Bangsa Gunungsitoli-Nias <p>Considering that the basic mission of the Church is to be a servant of the Word, efforts to proclaim and realize a contextual Gospel in society must also pay attention to existing concrete situations and needs. The aim of this research is to find out faith deepening activities, the meaning of the appreciation of faith and its benchmarks, the influence of faith deepening activities on the people's appreciation of faith. In this paper the author uses quantitative research methods. In collecting data, the author distributed an open questionnaire (a questionnaire that has questions in the form of questions, with answer choices such as; very often, often, quite often, never, and several other alternative answers that have the same score (in the form of multiple choices), The assessment scale given to research subjects was measured using a Likert scale. The results of the multicollinearity test, the author found that the sub-variable of faith deepening activities (X) which had a very good effect on the variable of people's appreciation of faith (Y) was the implementation time sub-variable (X1), namely with The calculated t value is 2.953, while the sub-variable of materials used (X2) and the method sub-variable (X3) have a good effect and the faith building sub-variable (X4) has quite a good effect. The conclusion of this research is that there is an influence of the implementation of faith deepening on appreciation the faith of the people in the St. Maria BPB Gunungsitoli-Nias parish, Sibolga Diocese.</p> Evimawati Harefa Copyright (c) 2023 Evimawati Harefa Tue, 21 Nov 2023 23:02:49 +0000 The Current Occurrences of Inequality: Formation Catechist for Awareness of Significant Moral Values <p>This research has been developed around the two contrasting views/themes of current occurrences of inequality and significance for formation catechist. The are several problems that occur in society, especially the absence of appreciation of Catholic moral values, require the development of faith and character for society, especially for Catholics. In reality, especially in pastoral circumstances, the management of community development through activities can contribute to overcome the problem by providing opportunities for lay people to become a catechist. Hence, identifying problems of injustice is important because everybody is members of families and communities who sometimes experience injustice. If this injustice is not addressed properly, it will be impossible for a catechist to carry out his duties conscientiously and dedicatedly for the common good. The method used in this research is comparative research. Through this method, the researcher tries to gather data and process data more flexibly by using a qualitative or quantitative approach. Thus, it is hoped that the research results will be able to reveal a significant relationship between inequality and the formation catechists as ministers in the Church.</p> Megawati Naibaho Copyright (c) 2023 Megawati Naibaho Tue, 21 Nov 2023 23:06:19 +0000 Assessing The Country’s Legal Framework for Taxing Digital Transactions: A Basis for Recommending Policy Measures <p>This study aims to assess the country’s legal framework for taxing digital transactions. Specifically, the extensiveness of which the provisions of the legal framework can implement the value of digital transactions to taxpayers. This study employs a qualitative method by reviewing and further analyzing relevant case studies, recent gap analysis, policies, and literature on taxing digital transactions, and conducting interviews with policy experts from the Bureau of Internal Revenue (BIR). Recent study recommends enhanced policy measures based on the findings on new digital technology and its possible interactions with both current and proposed tax policies, three (3) policies were recommended. First, optimizing existing authority to tax over online platforms. Second, to have a digital-ready tax administration. Finally, to have an expanded and continued investigation for enhancement and liability regarding these digital transactions. Findings include that the BIR doesn’t have enough systems to capture all revenue-generated digital service providers and is unable to track all revenue-generating digital platforms. The Philippines should continue improving taxing rights and administration pursuant to modern times. This study concluded that digital platforms can be designated as withholding agents, improve communication channels with these digital platforms and tie them up with BIR exclusively for data access, and finally, a centralized BIR portal where all digital service providers will be registered and monitored. This will be the tax platform for online transactions that is convenient and accessible for taxpayers and is deemed a highly resilient revenue generation and imposition of tax administration as time changes.</p> Belinda P. Cater, Reynabeth C. Agustin, Joebel R. Josef, Allura Ayo F. Oxales, Bernandino P. Malang Copyright (c) 2023 Belinda Cater, Reynabeth Agustin, Joebel Josef, Allura Ayo Oxales, Bernandino Malang Tue, 21 Nov 2023 23:08:49 +0000 A Comprehensive Evaluation of Road Safety Awareness Among Drivers and Motorists in Zamboanga Peninsula <p>Road safety is a matter of paramount concern on a global scale, given the substantial loss of life and injury resulting from road accidents every year. This comprehensive study is dedicated to a meticulous examination of road safety awareness and responsible conduct among drivers and motorists in Zamboanga Peninsula, situated in the Philippines. The central aim of this research is to conduct a detailed evaluation of the current status of road safety awareness and the responsible behaviors of drivers and motorists within Zamboanga Peninsula. Our intention is to identify the pivotal factors that influence road safety awareness and to recognize the barriers obstructing the translation of this awareness into responsible road behavior. To accomplish this aim, the researchers have employed quantitative techniques. A meticulously structured questionnaire survey was administered to a diverse cohort of drivers and motorists, which facilitated the collection of multifaceted data encompassing demographics, the level of awareness regarding road safety regulations, and the determinants impacting their on-road conduct. The quantitative dataset underwent rigorous analysis employing an array of statistical methods, with the mean scores and ranking system employed to dissect the collected data. The outcomes of this comprehensive research endeavor unveil a myriad of critical insights. Foremost, a conspicuous gender disparity is evident among road users in Zamboanga Peninsula, with males constituting the majority. Intriguingly, a substantial proportion of drivers falls within the age bracket of 26-35, signifying the demographic significance of this cohort. On the aspect of road safety awareness, the study affirms the presence of a robust understanding of fundamental road safety principles, yet it highlights the imperative need for focused attention to areas such as overtaking rules and the usage of mobile phones during driving. The research points to inconsistent law enforcement and high levels of traffic congestion as the most influential factors contributing to deficiencies in road safety awareness. This comprehensive study serves to illuminate the complex road safety landscape in Zamboanga Peninsula. It underscores the compelling necessity for region-specific interventions that cater to the prevalent gender and age disparities among road users. Moreover, the research findings emphasize the pivotal roles of law enforcement, traffic management, education, and targeted awareness campaigns in the quest for an improved road safety scenario.</p> Bernandino P. Malang, Marjorie Jelly A. Adel, Angelica T. Borja, Johair J. Mangray Copyright (c) 2023 Bernandino P. Malang Tue, 21 Nov 2023 23:17:12 +0000 Internationalization Practices and Preparations: A Case of a State University in Central Luzon, Philippines <p>In the era of internationalization, Philippine higher education institutions (HEIs) are compelled to continually refine their operations and governance to align with global standards. This descriptive cross-sectional survey research was conducted to assess the extent of practices and preparations for internationalization at a state university in Central Luzon, Philippines. The study engaged four administrators and 21 faculty members as respondents, collectively offering a perspective on the university's approach to internationalization. The study reveals that the university has initiated practices and preparations geared towards internationalization. Nonetheless, it is evident that there is room for further enhancement of its strategic directions and plans to more comprehensively integrate internationalization into its academic programs, policies, and administrative processes. This paradigm shift will require a measured, time-sensitive approach to ensure that the university meets its internationalization goals successfully. To expedite this process, the university administration could proactively take the lead in championing and facilitating internationalization efforts. This proactive leadership is pivotal in building a culture of global engagement, forging international partnerships, and positioning the university as a frontrunner in the international academic landscape. By doing so, the university can more effectively embrace the challenges and opportunities of internationalization in higher education.</p> Danilo V. Rogayan Jr, Ma. Shiela G. Mendoza Copyright (c) 2023 Danilo Rogayan Tue, 21 Nov 2023 23:23:25 +0000 The Influence of Interpersonal Skills of Working Students on Client Service Satisfaction in a Higher Educational Institution <p>The research aimed to investigate the impact of working students' interpersonal skills on client service satisfaction in a higher education institution on Sabayle Street, Iligan City. The study, conducted in 2022, included 50 respondents to accomplish its objectives. Stratified random sampling was employed to assess the interpersonal skills of the respondents. The study's findings concluded that clients expressed a high level of satisfaction with the services they received, indicating a significant positive relationship between clients and working students. The research strongly recommended that both working students and their clients recognize and support this positive dynamic to strengthen their relationship further.</p> <p>Additionally, it encouraged the provision of constructive feedback on how working students interacted with their clients at St. Peter's College on Sabayle Street in Iligan City. In summary, this study shed light on the positive impact of working students' interpersonal skills on client service satisfaction. Acknowledging and nurturing this relationship was crucial for both parties involved, fostering an environment of mutual support and growth. Additionally, offering constructive feedback further enhances the quality of interactions between working students and clients in the academic setting.</p> Chaldea G. Abejo, Diosa Ruby Anne G. Adanza, Haniza N. Salvador, Mary Niña J. Uy, Sheila Mae P. Indoc, Michael Jere’ D. Abiol Copyright (c) 2023 Michael Jere’ D. Abiol Wed, 22 Nov 2023 01:03:02 +0000 The Study on The Relationship Between Promotional Strategies to Freshmen Students’ Perceptions and Needs in A Higher Educational Institution in Iligan City <p>This study delves into the impact of promotional strategies on the perceptions and needs of freshmen students in higher education institutions. Its primary objective is to scrutinize the connection between promotional strategies, customer perception, and customer needs, with the goal of formulating precise and efficient marketing tactics. Conducted at a higher education institution in Iligan City, Philippines, the research encompasses participants from various colleges, ensuring a well-rounded sample. Employing a descriptive-correlational research design, data was gathered through an online survey questionnaire and subjected to analysis through descriptive statistics and Pearson correlataion analysis. The outcomes reveal a substantial positive correlation between promotional strategies and both customer perception and customer needs. Promotional strategies that are personalized, convenient, and sustainable are shown to enhance customer experience, customer value, and brand loyalty. This study offers valuable insights for both marketers and scholars, advocating for educational institutions to implement marketing programs with a focus on promotional strategies. Future research should explore the efficacy of promotional strategies across different contexts and diverse demographic groups to ensure all-encompassing and impactful marketing strategies. By comprehending the influence of promotional strategies on customer perception and needs, businesses and educational institutions can craft tailored marketing campaigns to attract and retain customers in today's fiercely competitive market landscape.</p> Princess Diamond B. Guro, Jimm M. Iman, Ma. Lynflora Pendang, Rhodo Feliah Madura, Michael Jere’ D. Abiol Copyright (c) 2023 Michael Jere’ D. Abiol Wed, 22 Nov 2023 01:10:42 +0000 Defending Women Journalists in the Philippines from Threats and Intimidations <p>Despite the studies on defending journalism and coming up with various practices to protect journalists, still, the Philippines ranked as the third worst country in impunity versus journalists in the 2016 Global Impunity Index released by the Committee to Protect Journalists. In 2017, 2018, and 2019, it ranked fifth in the same impunity index. Then, the country ranked 7<sup>th</sup> and was still consistently part of the Top 10 rankings for the past three years, 2020, 2021, and 2022. This shows that the number of threats against journalists remains significant. This study deals with quantitative approaches to determine the threats and intimidations that selected women journalists face and provide course of actions which media companies may use to at least lower the ranking of the country in the impunity index.</p> <p>Results reveal that the most common threats and intimidations received by the women journalists in line of doing their duty are: blackmailing from sources, threats of physical violence, and public humiliation/ threats to humiliate (even in online platforms). Likewise, women journalists prove that they experience forms of harassments like receiving offers of sexual favors from their sources and employers in exchange of promotion and information privileges. To address these issues, corrective, preventive, and developmental actions are proposed to be implemented in respective media companies. Among these actions, the formation of a gender and development unit, ethics investigation committee, and local cybercrime division in the company are evaluated as the most acceptable and feasible actions for the women journalists. It is imperative that these recommendations be taken seriously and implemented to ensure a safer environment for women journalists in the Philippines and to safeguard the freedom and integrity of journalism in the country.</p> Abigail C. Gomez Copyright (c) 2023 Abigail C. Gomez Wed, 22 Nov 2023 01:16:44 +0000 The Mediating Effect of Organizational Culture on the Relationship Between Organizational Commitment and Work-life Balance Among Business Management Faculty <p>Work-life balance involves work and family. Work's great obligations require time for friends, family, civic activity, personal growth, self-care, and other personal pursuits. This study aimed to determine the mediating effect of organizational culture on the relationship between organizational commitment and work-life balance among business management faculty. This study used a descriptive correlational research design with mediation analysis. Stratified Random sampling was used with a total sample size of 130 respondents. Data were analyzed through descriptive and inferential statistics using mean and standard deviation. &nbsp;The inferential statistics, Pearson R was used to test the significant relationship, while mediation analysis was used to determine the effect of organizational culture on the relationship between organizational commitment and work-life balance.</p> <p>The findings reveal that the overall mean of faculty’s organizational commitment is <em>(X̄=3.34, SD=0.59)</em>, interpreted as "<em>Very high commitment</em>". The study revealed that the overall mean work-life balance of the respondents is (<em>X̄=3.42, SD=0.72)</em>, interpreted as a "<em>Very high work-life balance</em>." While the overall mean of faculty's organizational culture is <em>(X̄=3.41, SD=0.51)</em> interpreted “<em>Very high organizational culture</em>". The study showed a significant relationship between work-life balance and organizational commitment <em>(r=0.785; p=.00), </em>in which faculty who have high organizational commitment tend to have high work-life balance. The study also showed that there is a significant relationship between organizational culture and organizational commitment (<em>r=0.716; p=.00</em>) in which faculty who rated high organizational culture tend to have high organizational commitment. Moreover, there is a significant relationship between organizational culture and Work-life balance (<em>r=.582; p=.00)</em>, of which faculty who have rated high organizational culture tend to have high work-life balance. However, organizational culture does not significantly mediate the relationship between organizational <br>commitment and work-life balance among business management faculty. Thus, it rejected the null hypothesis.</p> <p>It can be concluded that commitment serves as a driving force in all organizational and institutional dealings. Faculty with a high organizational commitment tend to have high ratings on their measure of work-life balance. The Spillover Theory of Wilensky also proved in this study that Work-life Balance can impact one's emotions, motivation, and behavior in another area, leading to a ripple effect or spillover.</p> Jimmy B. Sabuero Copyright (c) 2023 Jimmy Sabuero Wed, 22 Nov 2023 01:20:36 +0000 Evaluation of Job Satisfaction and Retention of Female Uniformed Personnel at The Civil Relations Service as A Result of Gender-Responsive Programs <p>This research paper aims to measure the job satisfaction of female uniformed personnel and determine whether Gender and Development (GAD) policies and programs affect their retirement plans in military service. Moreover, it seeks to identify courses of action that could be implemented in the organization to further strengthen its GAD policies and programs.</p> <p>&nbsp;This study used a descriptive method for research with the&nbsp;assistance of a questionnaire as the main tool to gather data from the respondents. To examine the data, frequency distribution was used to determine the demographic profile of the respondents; Weighted Mean was used to assess the implementation and effectiveness of GAD programs and initiatives within the organization as well as to assess the job satisfaction on the promotion of women empowerment and participation; and Spearman Rank Correlation was used to measure the association between the level of satisfaction of female soldiers across age, rank, and civil status in terms of retention.</p> <p>Based on the result of the study, the implemented GAD policies and programs in the Civil Relations Service (CRS) significantly impact the retention of uniformed women and effectively address gender-related issues affecting women in the service. Furthermore, the study reveals that female uniformed personnel's satisfaction with the promotion of women empowerment and participation is a critical factor affecting their retention intentions.</p> <p>The researchers recommend that the organization develop policies and initiatives more responsive to the demands of the CRS female soldier. It's necessary to carry out a gender audit to determine the overall structure of the institution.</p> Portia S. Angulo, Riza O. Beloro, Hernando A. Cruz, Jennifer S. Quimson Copyright (c) 2023 Riza Beloro Wed, 22 Nov 2023 01:25:57 +0000 Perceived Impact of Modern-Day Inflation on the Budget Consumption and Decisions of Senior High School Learners <p>nflation has affected numerous aspects of living globally, and this consistent drop in purchasing power has been attributed to the rise of overall prices of goods, leading to greater challenges in global living standards. There have been numerous studies indicating the impact of inflation amongst many stakeholders, but in this study, the objective is to assess whether it also affected the learners of a selected institution in the same way. Hence, a descriptive-correlational design was utilized to describe and correlate the levels of perceived assessment on modern-day inflation and the perceived changes in the budget consumption and decisions of Senior High School learners in the period of 2022. A structured Likert scale survey questionnaire adopted from the study of Avila &amp; Gatpolintan (2019) was distributed to a sample of 282 respondents using simple random sampling. The data were analyzed using descriptive statistics for the first two objectives and Pearson r correlation for the third. The study revealed a very high level of agreement in the price increase brought by their perceptions toward modern-day inflation, a very high level of agreement on their perceived changes toward expenditures, and a high level for their preferences and quantity of consumption. The study also noted a moderate positive correlation (p&lt;0.05) between the two variables, indicating that the learners' budgeting behaviors are influenced by their assessment of rising prices and that their perceptions have also been influenced by how they chose and quantified their necessities, respectively.</p> Robert Julius Lastimosa, Jasmine Kate Hornada, Ayessa Leigh B. Sedik, Carlos Friales Gaygay Jr. Copyright (c) 2023 CARLOS, JR. GAYGAY, Robert Julius Lastimosa, Ayessa Leigh Sedik, Jasmine Kate Hornada Wed, 22 Nov 2023 01:31:52 +0000 Awareness and Availment of Services of Solo Parents as Provided in Republic Act 8972 <p>This research study was purposely conducted to determine the Level of Awareness and Extent of Availment of Services of Solo Parents as Provided in the Republic Act 8972. The concurrent-mixed method of research was utilized in the conduct of this study. From the results and findings of the study, the following conclusions were drawn: a) the level of awareness was interpreted as poor. This conclusion came from the following indicators: criteria for support as poor, qualifications of solo parent as high and the comprehensive package of social development and welfare services as very poor; b) extent of availment of services was interpreted as very low as the following indicators were assessed by the respondents as very low at all. These indicators are the livelihood development, counseling services, parent effectiveness services, flexible work schedule, educational benefits, housing benefits and medical assistance were all interpreted as very low; c) the difference in level of awareness and extent of availment among aspects across areas is significant. Proposed Intervention Plan was crafted to help the local government units particularly the City and Municipal Social Welfare and Development Offices enhance the level of awareness and extent of availment of benefits of solo parents.</p> Amalia B. Broncano Copyright (c) 2023 AMALIA BRONCANO Wed, 22 Nov 2023 01:37:00 +0000 Spatial Modeling of Flood Affected Areas of Krukut River in Pela-Mampang Segment, South Jakarta, Indonesia <p>Flooding is one of the most common natural disasters in Indonesia, and the capital city of DKI Jakarta is no exception. Every year, there are always areas that experience flooding, mainly triggered by the overflow of flowing rivers. Jakarta itself is located in a downstream area consisting of swampy areas that are floodplains. One of the river basins that most often experiences flooding is the Krukut River. This is mainly triggered by the high value of rainfall which can reach more than 200 mm in a day. Massive development along the riverbanks has exacerbated the flooding, especially in the Pela Mampang segment which includes Pela Mampang Village, Mampang Prapatan Subdistrict and Petogogan Village, Kebayoran Baru Subdistrict. This research models two-dimensional flood inundation using the HEC-RAS program to describe the distribution of potential floods for return periods of 2, 5, 10, 25, 50 and 100 years. In addition, a spatial analysis of the affected infrastructure up to the RT level was also conducted to provide an overview of the extent of inundation using 4 types of classifications (low, medium, high and extreme). The results showed that 19 out of 150 RTs in Pela Mampang urban village and 33 out of 79 RTs in Petogogan urban village were flooded with a total inundation area of 100-year flood reaching 39.58 ha. The affected infrastructure reached 1,903 units with the area of inundated roads reaching 3.27 ha. It is hoped that this research can provide input for future infrastructure planning and river management in order to anticipate and mitigate disasters better.</p> Heinrich Rakuasa, Nadhi Sugandhi, Supriatna, Eko Kusratmoko Copyright (c) 2023 Heinrich Rakuasa Wed, 22 Nov 2023 01:40:26 +0000 The Impact of COVID-19 Pandemic on the Mental Health of 3rd-Year Medical Technology Students in a University in Manila, Philippines A.Y. 2022-2023 <p>Having good mental health is crucial throughout one's entire life, starting from early stages like childhood and adolescence, and continuing through adulthood and beyond. This research is a quantitative research approach and a correlational research design that aims to conduct a survey to assess the impact of the COVID-19 pandemic on the Mental Health of 3rd-Year Medical Technology College Students in a University in Manila. The researchers conducted an online survey consisting of 3rd-year medical technology students which has 317 as the overall population and 174 as respondents and were computed using an online statistical program, Raosoft. The online survey is only accessible to 3rd-year college students under the Department of Medical Technology at a University in Manila, Philippines.&nbsp; The tallied data is stored via google sheets. This data is analyzed using the SPSS statistical tool. The results of the computations on the gathered data showed a significant relationship between the respondents’ understanding of COVID-19 and their psychological/mental health status. Consequently, this research study is helpful and beneficial to the students by helping them in gathering more knowledge about COVID-19 and helping them to control mental health problems in a more efficient way. The results show that the COVID-19 pandemic has both positive and negative impacts on the mental health of students in general. For instance, in positive impact, the majority of students feel at least moderately confident in their ability to manage personal challenges. In negative impact, students sometimes feel that they are unable to control important things in their life.</p> Emmanuel DS Malang, Angela Marie A. De Guzman, Sally Nicoile S. Dizon, Katrene Marie M. Garcia, Krishia Marie M. Garcia, Penelope Portia P Gogolin Copyright (c) 2023 Emmanuel Malang Wed, 22 Nov 2023 02:39:08 +0000 Perceived Stress and Anxiety Levels of Teachers Toward an Intervention Program <p>This study evaluated teachers' perceived stress and anxiety levels. This study put into open and addressed the gap among the perceived stress and anxiety levels of the participants of the study as an input to an intervention program for the 39 teaching personnel of one of the leading university extension campuses in the province of Pampanga for the academic year 2021-2022. The study has 2 phases: the quantitative and the qualitative phase. This study was assessed through a 5-point type-Likert questionnaire, which is the Perceived Stress Scale (PSS) (1983) PROMIS Health Organization (PHO), and PROMIS Cooperative (2012). The Sequential Explanatory Approach was used in this study. In the quantitative data analysis of the results, the mean, frequency, standard deviation, and Pearson correlation were used. Outliers were then identified and used as variables in the qualitative process. For the qualitative part, interview transcriptions were included, and transcribed data were extracted and labeled to units of meaning through key point coding. Codings with similarities were grouped into concepts that were analyzed to form themes. There were 10 teachers as participants to collect qualitative data, an open-ended interview was used. Findings revealed that the participants’ perceived stress contributed to low self-esteem and life irritations.&nbsp; Also, it revealed that participants encountered worry, nervousness, and tension; all of these symptoms brought about by anxiety. This study also revealed that there is no relationship between the demographic profiles of the respondents and their perception of stress and anxiety. Due to the positive result of the research, and the lack of stress and anxiety management programs in the institution, this study recommended a program that was formulated and then validated by the expert to provide reasonable practices and approaches to the stress and anxiety of the participants.</p> Noel L. Dominado, Yves Ivan Manabat Atienza Copyright (c) 2023 Noel Dominado Wed, 22 Nov 2023 03:02:35 +0000 An investigation of Teachers' Attitudes towards Low academic achievers: A perspective of Diagnostic Remedial Teaching at Federal Government Educational Institutions <p>Quality teaching methods such as Diagnostic Remedial Teaching (DRT) and the positive attitude of teachers significantly enhance the academic achievement of the students. This study investigates whether traditional teaching methods and negative attitudes of teachers play any significant role in the poor performance of low academic achievements. The study's objectives were to determine teachers' attitudes toward low academic achievers, Diagnostic Remedial Teaching (DRT), and the problems involved in implementing DRT in the classrooms. The sample size covers 42 Federal Government Educational Institutes (FGEI) in Khyber Pakhtunkhwa, Pakistan, involving 230 teachers and 22 principals. Findings reveal that the teachers hold a positive attitude toward implementing Diagnostic Remedial teaching (DRT) in the classroom. Still, inadequate training and heavy workloads of the teachers were the primary challenges. In addition, their attitudes toward low academic achievers were positive. However, they held negative attitudes towards those students who enrolled in the institutes without qualifying for the admission test standard criteria.</p> Muhammad Sheer, Fawad Ullah, Luqman Hakeem Copyright (c) 2023 Muhammad Sheer, Fawad Ullah, Luqman Hakeem Wed, 22 Nov 2023 04:17:11 +0000 Engagement and Learning Success: Evidence from Three Years of Transformational Teaching Strategies in Online Event Marketing Education <p>This study is part of an ongoing teacher-led initiative in understanding the co-creation of a transformative learning experience in the online event marketing classroom. The study measures the impact of student engagement on student-defined learning success in online learning. Using a mixed methods approach, it investigates data collected through a survey questionnaire in three different years from students who enrolled in two course subjects.</p> <p>This study demonstrates that student engagement is significantly correlated with and predicts learner-defined learning success in online learning. Furthermore, it finds that there were statistically significant differences in levels of student engagement and learning success among different cohorts, particularly when compared to cohorts who took the course subject in the later year. The differences may have been a result of the development of skills appropriate for online learning, and in improvements in course content and delivery.</p> Kimberly Christie Vergara, Joseph Emil Santos, Angelique Blasa-Cheng, Maricel Balatbat, Raymond Allan Vergara Copyright (c) 2023 Raymond Allan Vergara, Kimberly Christie Vergara, Joseph Emil Santos, Angelique Blasa-Cheng, Maricel Balatbat Wed, 22 Nov 2023 05:18:40 +0000 A Case Study of Secondary Science Teachers in Utilizing Online Tools in Blended Modality <p>Educational institutions are keeping up with changes in time. When COVID-19 hindered the traditional face-to-face classroom set-up, several forms of education, including blended learning, had to be implemented. Blended learning was possible due to the current advancement in science and technology. Applications and online tools are available for teachers and learners to ascertain the continuity of education. Hence, this study explores the online tools and applications utilized by science teachers, challenges encountered, and coping mechanisms teachers utilize to counter challenges. Moreover, this study employs a case study approach to ascertain that the data gathered are contextualized and specific. The results revealed that teachers utilized online tools like Class Point, Quizziz, E-class (Moodle), Kahoot, and Peer Deck. Challenges encountered by teachers include Lack of Digital Competence, Incompatibility of the application to the gadget used, Unstable internet connection, Lack of access to online tools premium features, and Lack of student engagement and direct supervision. Moreover, the teachers' coping mechanisms include Using differentiated and collaborative activities and emphasizing authentic submission of outputs. To effectively develop and implement these tools, it is necessary to comprehend and attend to the needs of secondary science teachers who have shared their experiences using online tools in a blended modality.</p> Dave C. Ramos, Raffy S. Taghap Copyright (c) 2023 Raffy Taghap Wed, 22 Nov 2023 09:18:22 +0000 The Effect of Financial Literacy, Locus of Control and Life Style on the Financial Behavior of Peer to Peer Lending Paylater User In Surabaya City <p>Paylater is the latest payment system issued by e-commerce that we can shop for anything and paylater (buy now pay later). However, this convenience makes people more consumptive. This study aimed to determine how financial literacy, locus of control, and lifestyle factors influence the financial behavior of Paylater users in Surabaya. The sample will consist of 100 respondents who will be chosen using the Cochran method and a purposive sampling technique. The data analysis method applied is Partial Least Square (PLS). The results of this study indicate that financial literacy, locus of control, and lifestyle all play a role in influencing financial behavior.</p> Selvina Novantia Berlianti, Rahman Amrullah Suwaidi Copyright (c) 2023 Selvina Novantia Berlianti Wed, 22 Nov 2023 09:53:46 +0000 Digital Marketing Strategy for Medical Supplier Company in Covid-19 Pandemic Era <p>In the covid-19 global pandemic era, many countries apply restriction for many offline activities in order to prevent virus spread. This affected many business and force them to go online. Every business have to adapt and adopt technology within this pandemic situation. One of the business whose product demand are increasing, is a medical supplier company. But this increase not only in the matter of demand, but also competitor and product variation. Existing company should run digital transformation to secure and expand their position on the market. This paper explain digital marketing communication strategies which conducted by medical supplier company in covid-19 pandemic era. The company make use of some platform for the initial digital marketing strategy, such as social media activation, company website, and e-commerce. Result shows that digital marketing plays important role for product sales escalation. Company can promote their business and establish customer relationship through various digital channel. However, e-commerce strategy seems more challenging for medical supplier company. This paper could help other business to determine their suitable digital marketing communication strategy.</p> Nailul Mona, Yassmine Audini Copyright (c) 2023 Nailul Mona, Yassmine Audini Sun, 03 Dec 2023 13:09:02 +0000 Importance-Performance Analysis on the Digital Platform Attributes of Food Convenience Store in Indonesia <p>The development of digital technology has changed many things in consumer behavior, including in shopping for daily necessities. The flexibility and efficiency offered by digital technology have encouraged the two largest retail companies in Indonesia to develop a digital food convenience store platform as a strategy to improve service to their customers. By 2021, the developed food convenience store platform has been used by more than one million customers. However, some customers have complaints against the platforms. It means that there are platform attribute performances that need to be improved. This study aims to analyze the attributes of the digital food convenience store platform that users consider important and contribute significantly to its performance. The number of respondents in this study was 200 users of digital food convenience stores platforms, and the data obtained were analyzed by the Importance Performance Analysis (IPA) method. As a result, there are 18 attributes that are considered extremely important by users: login methods, product diversity, user data security, delivery accuracy, product accuracy, customer service, shopping discount, shipping cost discount, direct delivery service and product compatibility. However, users rated that customer service, shopping discounts, and shipping discounts attribute did not meet their expectations. Overall, the performance of the digital food convenience store platform in Indonesia reached 85.83% of user expectations, so that the digital platform developer needs to concentrate on these three attributes so that the level of performance can be maximized and meet user expectations.</p> Moh. Wahyudin, Shafira Wuryandani, Mochammad Maksum, Qistina Arifadini Copyright (c) 2023 Moh. Wahyudin, Shafira Wuryandani, Mochammad Maksum, Qistina Arifadini Sun, 03 Dec 2023 21:51:01 +0000 Income Diversification Through Optimization of Service Rates at Universi-tas Negeri Semarang <p>Improving the quality of education is a complex matter because it is related to technical problems and the planning, administration, funding, management of income sources, diversification of service rates, and effectiveness and efficiency of the education system. Semarang State University (Unnes) is one of the universities still categorized as a Public Service Agency, which is still transforming into a legal entity university (PTNBH). This study aims to determine the income from the current service tariffs, map the potential for additional revenue from available services, and analyze revenue potential by simulating new service tariffs. The method used in this research is qualitative descriptive. The study results show that the management and transparency of easily obtained university budgeting guide data will reduce the risk of budget management. Budget diversification will minimize the risk so that budget management will run more effectively and efficiently. Furthermore, it is known that the service tariffs that have been in effect so far are considered not optimal and can still be developed into the potential for diversifying the Institution's income. That makes it possible to enter work contracts with external parties to optimize revenue potential and better quality management.</p> Fransiska Novi Kurniasih, Wiwik Widayanti, Tania Wicaksana Copyright (c) 2023 Fransiska Novi Kurniasih, Wiwik Widayanti, Tania Wicaksana Sun, 03 Dec 2023 22:11:19 +0000