Social Media as A Tool for Direct Selling Business in Dipolog City, Zamboanga Del Norte
DOI:
https://doi.org/10.11594/ijmaber.04.01.08Keywords:
Descriptive Research, Dipology City, Direct Selling, Social Media, Zamboanga del NorteAbstract
The presence of social media has disrupted the way people live, behave and interact. Philippines is ranked number one as active social media users with an average of 4.17 hours per day. Direct selling businesses in the country continue grow each year, and have introduced new products and expanded new customer reach. With this information presented, the right use of social media will help direct selling businesses reach a well-engaged community of buyers. The research aims to develop relevant marketing strategies to promote the use of social media in direct selling. Descriptive research was being utilized with two sets of researcher-made questionnaires. A pre-survey activity was performed prior to the actual data gathering to validate the reliability of the survey tool. There were one hundred twenty (120) total respondents: comprised of one-hundred (100) direct selling customers and twenty (20) direct sellers, who participated in the data gathering process. Furthermore, the study will use frequencies, percentages, and weighted means for the data treatment. The findings of the study show that Facebook, Twitter, Instagram, and YouTube are the most widely used channels among the respondents of the study. The extent of social media usage by the direct sellers is moderate and social networking site is the most preferred platform to use in doing direct selling-related activities to achieve convenience, productivity, product availability and market growth. Therefore, it can be concluded that social media can be a strategic tool for direct selling business in Dipolog City, Zamboanga del Norte, Philippines.
Downloads
References
Odhiambo, C. A. (2012). Theseus. Retrieved February 25, 2017, from Theseus: https://www.theseus.fi/bitstream/handle/10024/44591/Christine.A.Odhiambo.pdf?sequence=1
Hartonen, L. (2013). Social media in Hotel AVA's marketing communications. HAAGA-HELIA University fo Applied Sciences , 6.
Digital Jugglers. (2017, March 20). Impact of Sociald Media Awareness. Retrieved April 25, 2017, from Digital Jugglers: https://digitaljugglers.com/2017/03/20/impact-social-media-awareness/
Mangold, W. G., & Faulds, D. J. (2009). Social media: The new hybrid element of the promotion mix. Business horizons , 52(4), 357-365.
We Are Social. (2017). Digital in 2017 Global Overview: A collection of internet, social media, and mobile data from around the world. Retrieved January 29, 2017, from Slideshare: http://www.slideshare.net/wearesocialsg/digital-in-2017-global-overview
Euro Monitor. (2017). Direct Selling in the Philippines. Retrieved Jaanuar 12, 2017, from Euro Monitor: http://www.euromonitor.com/direct-selling-in-the-philippines/report
Hyder, S. (2016). Social Media Marketing for Direct Selling Companies in the Digital Age. Retrieved March 30, 2017 from Forbes: https://www.forbes.com/sites/shamahyder/2016/12/29/social-media-marketing-for-direct-selling-companies-in-the-digital-age/2/#f2a34adee3f0
Dann, S., & Dann, S. (2011). E-Marketing theory and application. New York. United States of
America: Palgrave MacMillan.
Oxford. (2017, February 20). Social Media. Retrieved from English Oxford Living Dictionary: https://en.oxforddictionaries.com/definition/social_media
Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business horizons , 53(1), 59-68.
Shodhganga. (2016, October 25). Shodhganga. Retrieved February 12, 2017, from Indian Electronic Theses and Dissertation: http://shodhganga.inflibnet.ac.in/bitstream/10603/12
SEOPressor. (2017, January). The 6 Types of Social Media. Retrieved February 20, 2017, from SEOPressor: http://seopressor.com/social-media-marketing/types-of-social-media/
Tessem, B., & Nyre, L. (2013). The Influence of Social Media Use on Willingness to Share Location Information. TrustBus: International Conference on Trust, Privacy and Security in Digital Business (pp. 161-172). Czech Republic: Lecture Notes in Computer Science.
Turban, E., Strauss, J., & Lai, L. (2016). Social Commerce: Marketing, Technology and Management. USA: Springer.
Privacy Rights Clearing House. (2016, February 1). Social Networking Privacy: How to be Safe, Secure and Social. Retrieved February 20, 2017, from Privacy Rights Clearing House: https://www.privacyrights.org/consumer-guides/social-networking-privacy-how-be-safe-secure-and-social
Gonzalez, & Lopez, M. E. (2012). Social media in an integrated marketing communication strategy. Retrieved February 15, 2017, from Theseus: https://theseus.fi/bitstream/handle/10024/51614/Manuel%20E%20%20Lopez%20k0900353%20-%20Thesis%20-%20Final%20version%20-%2012-5-12.pdf?sequence=1
Wikipedia. (2016). Social Media. Retrieved from Wikipedia: https://en.wikipedia.org/wiki/Social_media
Umberson, D., & Montez, J. K. (2010). Social Relationships and Health: A Flashpoint for Health
Policy. Journal of health and social behavior 51 , S54–S66.
Ebner, M. (2008). Microblogging - more than fun?. Procceding of IADIS Mobile Learning Conference 2008, Inmaculada Arnedillo Sánchez and Pedro Isaías ed., Algarve, Portugal, 2008, p. 155-159.
McFedries, P. (2007). All A-Twitter. IEEE Spectrum, October 2007, 84.
Erkan, I. (2015). Electronic word of mouth on Instagram: customers’ engagements with brands in different sectors. International Journal of Management, Accounting and Economics, 2(12), 1435-1444.
Downloads
Published
Issue
Section
License
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See the Effect of Open Access).














