TikTok-Driven Buying Patterns: A Study of Consumer Behavior among University Students in the Philippines
DOI:
https://doi.org/10.11594/ijmaber.06.09.34Keywords:
TikTok exposure, Consumer buying behavior, Purchase frequency, Impulse buying, Brand loyalty, Social media marketing, University studentsAbstract
TikTok has transformed Generation Z’s consumer behavior through algorithm-driven content, viral trends, and influencer impact. This study examined TikTok’s influence on 345 university students in Cebu City, assessing exposure (time spent, frequency, user-generated content influence, engagement) and consumer behavior (purchase frequency, intention, brand loyalty, impulse buying). Due to significant non-normality confirmed by Shapiro-Wilk tests, Spearman’s rho was used to analyze relationships. Results revealed a significant positive correlation between TikTok exposure and buying behavior (ρ = 0.480, p < .001), with user-generated content exerting the strongest effect (ρ = 0.517). Impulse buying was notably influenced (ρ = 0.458), especially in fashion and personal care. Findings suggest marketers should leverage authentic peer content and influencer partnerships to engage Gen Z and build brand loyalty, while educators should promote digital literacy to help students critically assess content and control impulse purchases. TikTok serves as both an entertainment platform and a powerful marketing tool, highlighting the need for ethical marketing and informed consumer awareness.
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Copyright (c) 2025 Peter G. Narsico, Jozette Sheen A. Jayma, Lalaine O. Narsico, Fiona Mae B. Codilla, Rhoda Mae E. Solon
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