Leadership Competencies and Role Effectiveness of Managers: A Case Study in Selected Public Sectors of Quezon City for Basic and Applied Management Research Journal
DOI:
https://doi.org/10.11594/ijmaber.07.01.32Keywords:
Competency, competency-based framework, leaders, public sector, public administrationAbstract
Leadership serves as a critical factor of efficiency, productivity, and overall success of an organization, particularly within the public sector where it directly influences the quality of governance and service delivery. Public sector leaders/managers in the Philippines encounter distinct challenges arising from bureaucratic structures, constraints in resources, and the increasing demand for a more efficient, resilient and responsive governance. Thus, this study seeks to examine the relationship between leadership competencies and managerial role effectiveness among selected public sector managers in Quezon City, Philippines. A researcher-made structured survey questionnaire was administered online to forty-seven (47) purposively selected respondents. Descriptive statistics and Spearman’s correlational matrix was used to analyze the data. Results revealed that participants generally demonstrated high to very high levels of leadership competency and role effectiveness, with weighted mean scores of 4.34 and 4.26, respectively. Given the results, this study found a strong positive correlation between leadership competency and role effectiveness. Capacity-building programs and developmental interventions were recommended to address low ratings in the change management and adaptability, and coaching and performance management competencies. Further research is recommended to include multiple local or national government agencies for improved generalizability.
Downloads
References
Biloa, X. S. (2023). The Impact of Leadership Style on Employee Job Performance. Open Journal of Leadership, 12, 418-441. https://doi.org/10.4236/ojl.2023.124020
Soeardi, E. K., Rizky Ilhami, & Willya Achmad. (2022). The Role of Leadership in the De-velopment of Public Organizations. Jour-nal of Governance, 7(4). https://doi.org/10.31506/jog.v7i4.17903
Truninger, M., Ruderman, M. N., Clerkin, C., Fernandez, K. C., & Cancro, D. (2020). Sounds like a leader: An ascription–actuality approach to examining leader emergence and effectiveness. The Leadership Quarterly, 32(5), 101420–101420. https://doi.org/10.1016/j.leaqua.2020.101420
Day, D. V., Riggio, R. E., Tan, S. J., & Con-ger, J. A. (2021). Advancing the science of 21st-century leadership development: Theory, research, and practice. The Leadership Quarterly, 32(5), 101557. https://doi.org/10.1016/j.leaqua.2021.101557
Ruben, B. D. (2019). An Overview of the Lead-ership Competency Framework. Compe-tencies for Effective Leadership, 19–28. https://doi.org/10.1108/978-1-78973-255-920191001
Bi, J. (2023). A Review of the Relationship Be-tween Core Leadership and Employee Performance. Advances in Economics, Management and Political Sciences, 35, 171-177. https://doi.org/10.54254/2754-1169/35/20231755
Kragt, D., & Day, D. V. (2020). Predicting Lead-ership Competency Development and Promotion Among High-Potential Execu-tives: The Role of Leader Identity. Fron-tiers in Psychology, 11, 1816–1816. https://doi.org/10.3389/fpsyg.2020.01816
Liberty, S. F., Olufemi, I., & Balami, E. A. (2023). Impact of Leadership on Employ-ee Productivity. International Journal of Research in Commerce and Management Studies (IJRCMS). https://doi.org/10.38193/IJRCMS.2023.5404
Musaigwa, M. (2023). The Role of Leadership in Managing Change. International Re-view of Management and Marketing, 13(6), 1-9. https://doi.org/10.32479/irmm.13526
Verlinden, N. (n.d.). 18 Key Leadership Compe-tencies for 2025 Success. Retrieved No-vember 4, 2025, from AIHR – Acad-emy to Innovate HR: https://www.aihr.com/blog/leadership-competencies/ aihr.com
Marijani, R. (2017). Public Service Leadership Competency Framework [PSLCF]: Is it a holy grail of service delivery?Open Jour-nal of Social Sciences, 5, 169-184. https://doi.org/10.4236/jss.2017.510015
Bose, M. (2020). Public Leadership in a Public Sector. Journal of Leadership Studies, 14(1), 66–73. https://doi.org/10.1002/jls.21690
Shorobura, I., & Dolynska, O. (2023). Leader-ship in public administration: today’s challenges. Journal of Education Health and Sport, 13(2), 299–308. https://doi.org/10.12775/jehs.2023.13.02.043
Parinasan, M. A. B., Rosal, M. M. R., Kilag, O. K. T., Groenewald, C. A., Groenewald, E. S., & Gepitulan, P. M. (2024). Public sector management education in the Philippines for 21st century governance: Challenges, strategies, and innovation. International Multidisciplinary Journal of Research for Innovation, Sustainability, and Excellence (IMJRISE), 1(3), 67-72. https://doi.org/10.5281/zenodo.11045243
Mata, J. M. (2023, July 19). Leadership ap-proaches today will shape tomorrow’s workplace – Nograles. Civil Service Commission. https://www.csc.gov.ph/leadership-approaches-today-will-shape-tomorrow-s-workplace-nograles
Quezon City Government. (2025, January 16). Philippines’ Quezon City joins the Resili-ent Cities Network. Retrieved Novem-ber 4, 2025, from https://quezoncity.gov.ph/philippines-quezon-city-joins-the-resilient-cities-network/
Villaseñor, R. A. M. (2024). The Public Service Digitalization in the Philippines: Towards a National Program to Capacitate Digital Frontliners. Journal of Public Administra-tion and Governance, 14(2), 164. https://doi.org/10.5296/jpag.v14i2.22106
Petinglay, L. G., & Abioda, L. A. (2024). Leader-ship practices and style, managerial effec-tiveness, and job satisfaction and per-formance among heads of local social welfare development offices (LSWDOs). Educational Administration: Theory and Practice, 30(9), 710–725. https://doi.org/10.53555/kuey.v30i9.7714
Department of Budget and Management. (n.d.). Manual on Position Classification and Compensation (PCC): Chapter 2 - The Position Classification Plan.
Vaculik, M., Prochazka, J., & Smutny, P. (2014). Competencies and leadership effective-ness: Which skills predict effective lead-ership? 337–344. https://doi.org/10.13140/2.1.2931.9364
Downloads
Published
Issue
Section
Categories
License
Copyright (c) 2026 Anthony Julius F. Bayona, Bernandino P. Malang, Jocelyn DS. Malang, Kathrine Ann L. Poso, Marc Dave Facturanan
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See the Effect of Open Access).
